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Your Privacy

Why do you need information about me?

Receiving health care services involves providing information about yourself. At the Sunrise Health Region, we are committed to ensuring that your information is kept confidential as required by the Health Information Protection Act (HIPA). However, your right to privacy must be a balance against our ability to provide efficient services to you. For example, we will use and disclose your information to provide you with health services requested or required by you. We obtain information about you to:

 

• Identify you. 

• Understand your health care needs so that we can provide you with the requested or required service. 

• Provide information regarding your health status if you are unable to communicate that   information yourself. 

• Comply with legal requirements. 

• Evaluate and monitor services provided, and plan for the future. 

• Assist in research. 

 

How do you protect my privacy?

Information concerning your health care is kept secure and in strict confidence. Only authorized personnel are permitted to access your information. We will ask you for your permission before disclosing information to anyone other than those who require it in order to provide care for you. We do not allow other parties such as lawyers, insurance companies etc to have access to your medical information unless we have your authorization to do so. You will be asked for your consent if these or other groups request information. Your information will only be used or disclosed for research with your consent, unless the information has been de-identified, or where such research is authorized or required by law. You should, however, be aware that there are certain situations where the law may require or authorize us to release information without your consent. Examples include the reporting of abuse of a child or certain communicable diseases.

Is my information safe?

We do not sell your information to third parties. We also have procedures and computer systems that are designed to protect your information and keep it secure from unauthorized use, error, and loss.

How long is my information kept?

We keep your information for the length of time that is determined by law. Most information is kept for 10 years.

How do I access my health information?

You or anyone to whom you give written permission, including your legal representative, have the right to read or request a copy of your health record or written information. Your health record is the physical property of the individual health care facility or physician practice. Please direct your requests to the Health Records Department , Program or Facility Manager, at the facility that holds the information that you wish to review.

In order to access your information, we prefer that you put your request in writing. There may be a reasonable charge for such a request. You will be informed of any applicable charges beforehand. We will respond to your request within 30 days. If we need to extend the time or we have to refuse your request, we will discuss this with you.

 

We will provide an explanation of any term, code or abbreviation used in your record. If you require further explanation we will refer you to someone who can help you. 

For additional information, please visit the following websites:

The Health Information Protection Act (HIPA) of Saskatchewan:

www.health.gov.sk.ca/ph_br_health_leg_hipamain.html

The Office of the Information and Privacy Commissioner of Saskatchewan:

www.oipc.sk.ca

Concerns

If you have concerns regarding your personal health information or its use, you may be able to resolve your concern by talking to the caregiver such as a nurse, doctor, or therapist. You may also ask to speak to the appropriate manager or supervisor. 

If you wish to register a formal complaint regarding a privacy issue or concern, you may contact the Health Region’s Client Representative at 306-786-0735 or1-800-505-9220

 

If you have unresolved concerns, you may also contact the office of the Information and Privacy Officer of Saskatchewan:

503—1801 Hamilton Street

Regina, Saskatchewan         S4P 4B4 

Toll free:1-877-748-2298